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Email: maggiewillis@comcast.net APPLICATION PROGRAMMER / PROJECT MANAGER |
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SUMMARY Dedicated, well-organized, flexible team player and diplomat. Web application programming experience with strong desire to learn and apply skills to Web application development projects. Over fifteen years experience in accounting, finance and software application programming. Strong project management skills and experience. |
| QUALITY ASSURANCE |
| · | Served as Quality Assurance Manager/Tester for 1 year for internal payroll processing software. |
| · | Served as Quality Assurance Manager for 2 years for financial analysis software. |
| · | Set up validation testing and design guidelines. |
| · | Established and performed testing on standard and customized products. |
| · | Established a library of test cases, and initiated and implemented QA procedures throughout the department, documenting and resolving bugs. |
| APPLICATION PROGRAMMING |
| · | Customized application software, which created financial statements,
cash flow, cash management, ratio and projection scenario reports. |
| · | Responsible for analyzing customer requests, finding the least
expensive alternatives, and providing estimates to clients. Designed,
programmed, QA'd, and coordinated custom development projects. |
| · | Designed and authored software documentation as well as internal
process management procedures to document best practices. |
| · | Conducted client and employee hands-on training on customizing applications. |
| WEB PROGRAMMING |
| · | Led a cross-department committee to create a standard look-and-feel
for the company Intranet, greatly improving consistency and data a
ccessibility. |
| · | Designed multiple Web pages for access to departmental information
regarding projects and source documents resulting in significant time
savings for sales management and enhanced customer service. |
| · | Currently designing commercial Web sites. |
| PROJECT MANAGEMENT |
| · | Developed standardized project procedures for application
designers, programmers, and QA team members that pinpointed
problems early in life cycle, reducing client problems by 50%. |
| · | Managed 20 projects annually (total of over 300) resulting
in on-time delivery 95% of time. |
| · | Created and maintained a database of current projects
(approximately 100 per year) to track milestone dates and
key information notifying personnel of impending deadlines
and project progress. |
| · | Developed a system for summarizing projects so that hotline
questions could be answered promptly by personnel unfamiliar
with the customized project, freeing up application programmers'
time. |
| · | Standardized project estimates and reported variances between estimated and actual time turning the department into a profit center. |
| PROFESSIONAL EXPERIENCE 2000-present ROBERT HALF, INC. - Pleasanton, California |
| · | Quality Assurance Department Liasion: Promoted need for Quality Assurance knowledge for successful testing of products, made presentations to management with milestones, coordinated teamwork between departments. |
| · | Quality Assurance Team Lead and Tester: Managed team of testers, created test cases based on coding specifications and assumptions, participated in System Testing, User Acceptance Testing, Performance Testing, Production Testing, Smoke Testing. |
| 1984-2000 MOODY'S RISK MANAGEMENT - Walnut Creek, California |
| · | Senior Application Analyst: Life-cycle manager for customized
projects. Tracked from customization request through programming,
testing and delivery to client. |
| · | Software Application Programmer: Customized financial
statements and reports. |
| · | Customization Department Manager: Managed department consisting of five people. |
| EDUCATION |
| · | San Jose State: [Honor Student] AB, Accounting Major |
| · | Solano Community College: [Honor Student] AA in Business,
Accounting, and Computer Science |
| · | Los Positas Community College: [Honor Student] Internet/Web related courses |
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